Do you know how your team is feeling at any point in time? The Niko-niko chart is a mood meter for your team. As their emotions and feelings change throughout the day, team members can change their stress levels on this chart, giving their peers a visual cue so that they know how much support to give them.
If you have a poor conversation with a customer, or you aren’t feeling well then your stress levels may go up. Visually making this explicit enables the rest of the team to better support you, either by helping to get medicine or a supportive conversation or just knowing when to steer clear.
Submitted by: @AgileRenee